Privacy Policy

-We receive, collect and store any information you enter on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

-When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, physical address and email address. Your personal information will only be used for the specific reasons set out above.

- We collect such personal and non-personal information for the following purposes:

  1. provide and operate the Services;

  2. provide ongoing assistance and technical support to our users;

  3. to be able to contact our visitors and users with general or personalized service notices and promotional messages;

  4. to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. to comply with applicable laws and regulations


-Our company is hosted on the Shopify.com platform. Shopify .com provides us with the online platform that allows us to sell our products and services. Your data can be stored through data storage, databases and general applications of Shopify.com . Your data is stored by them on secure servers protected by firewalls. All direct payment gateways offered by Shopify .com and used by our company adhere to standards set forth by PCI-DSS as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.

-We may contact you to tell you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send you updates about our company, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and postal mail.

-If you do not want your data to be processed, please contact us at the email address: greenlabelicicultura@gmail.com or send us a letter to: Via Cassia 75 Barberino val d'Elsa (FI) 50021.